All items purchased are ex samples, and may have minor signs of being tried on. Any specific damage will be outlined in the product description. We hope you love our beautiful items. If you do wish to return, items must be returned WITHIN THREE DAYS, for a refund (less card processing fees). Items must be returned to the store in person, or by Royal Mail Special Delivery and insured to the value you paid. Return postage is the buyers responsibility. Items must be returned in exactly the same condition as sent to you. Any damage howsoever caused will be charged for (pay particular attention to your shoe heel when trying on) and also soiling, dirt, makeup, stains, odour, split or stretched seams, rips/tears or any other defect on the item.
Please check the measurements of the dress you wish to purchase prior to buying against your own body measurements - don't rely on a bridal size 12 being the same as a high street store. Wedding dresses don't stretch and all dresses need to be as a minimum altered on the length, and often on the shoulder and bodice. We can often recommend great value for money seamstresses across the UK on request.